Shipping

We offer a number of shipping options throughout Australia and the world. If you are a US customer, please head to our US website: https://www.sylviap.net/.

The shipping cost depends on the total weight of your parcel and the location that it will be sent to. The shipping cost will be automatically calculated during checkout, but we’ve popped a guide below.

If you are wanting your parcel to arrive by a certain date, we strongly recommend shipping using the Express option.

AUSTRALIA

If you select store pick-up during the checkout, please wait for our team to call you to confirm your order is ready for pick-up.

Express: 1-3 business days from dispatch with tracking available - Starts at $13 

Standard 2-10 business days from dispatch with tracking available - Starts at $10

Note: You can nominate a Post Office Box as your shipping address. However, we reserve the right to regard goods delivered to a PO Box as being delivered. We will take no responsibility for goods that are not collected from a PO Box. We accept no responsibility for parcels lost or damaged within the postal system.

INTERNATIONAL

The best way to calculate shipping for International orders is to add your items to cart, then proceed to checkout (you don’t actually have to purchase) and the shipping will display based on your location. As a guide, shipping to New Zealand starts at $11 for Standard, and $18 for Express.

Customers outside Australia may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country. Therefore, we suggest that you check the requirements in your country before placing an order. We will not be liable for any custom or import duties.

NOTE: You are on our Australian site so prices are in AUD. Prices may change without prior notification. Sylvia P do not accept responsibility for parcels lost or damaged within the postal system.